The effect of Colour Refresh gradually fades with washing and typically lasts between 4–10 washes. How long the colour lasts depends on the specific Colour Refresh shade used, as well as your hair colour and hair condition.

Always inform your hairdresser if you have used Colour Refresh, as bleaching should not be done if any pigment remains in the hair.

We recommend leaving Colour Refresh on for around 3–10 minutes. The longer you leave the treatment in, the more intense the colour effect will be. Depending on your hair condition and desired results, the time can be adjusted accordingly.

Always test Colour Refresh on a strand first to avoid discolouration or possible allergic reactions.

Yes, it's perfectly fine to use Colour Refresh on coloured and treated hair. However, ensure that you choose a shade that works on your current hair colour. Please note that the effect may last for different numbers of washes depending on the Colour Refresh shade, your natural hair colour, and hair condition.

It’s always important to test Colour Refresh on a strand first to avoid discolouration or potential allergic reactions.

The semi-permanent pigments in Colour Refresh are not as strong as those in permanent hair dye, and therefore Colour Refresh does not cover grey hair. It is a nourishing hair mask with semi-permanent pigments that attach to the outer layer of the hair, meaning the colour does not penetrate like a permanent dye. We do not recommend using Colour Refresh on grey hair, as the results can vary.

The semi-permanent pigments in Colour Refresh are not as strong as permanent hair dye and may not adhere as well to untreated hair. Colour Refresh is a nourishing hair mask containing semi-permanent pigments that attach to the outer cortex of the hair, meaning the colour does not penetrate like permanent dye. Generally, we don’t recommend using Colour Refresh on untreated hair, as results can vary.

Colour Refresh is only a semi-permanent colour treatment that can correct the tone of your hair or make it slightly darker. There is no Colour Refresh product that can lighten your hair. Always test Colour Refresh on a strand first to avoid discolouration or potential allergic reactions.

If you have light hair (levels 7–10), we do not recommend using our darker Colour Refresh tones, as there is a risk of discolouration. Colour Refresh is a semi-permanent colour treatment that can only adjust the tone of your hair.

It’s important to always test Colour Refresh on a strand first to avoid discolouration or potential allergic reactions.

If the colour hasn’t turned out as expected, you can use non-colour-preserving products that contain sulphates to help wash out the colour more quickly. We recommend trying Purifying Cleanse Shampoo for this. Please note that this is not a colour remover, and some pigments may still remain in your hair.

Discolouration can occur due to various factors, such as choosing a Colour Refresh shade that doesn't match your original hair colour, your hair condition, or if your hair has been chemically treated. Even water containing chlorine can affect hair colour.

It’s important to always test Colour Refresh on a strand first to avoid discolouration or possible allergic reactions. Always inform your hairdresser if you’ve used Colour Refresh, as bleaching should not be performed if any pigment remains in your hair.

Our products are gentle, 100% vegan, and free from sulphates and parabens. If you are unsure, we always recommend consulting a doctor before using any products during pregnancy or breastfeeding.

Our products are gentle, 100% vegan, and free from sulphates and parabens. However, as our safety assessments are based on adult usage, we cannot recommend the products for children.